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Thursday, July 14, 2016

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Dear Simon,

I am trying to write the answer for the task of 'pie charts' above. I really need someone who can correct my work and check at what band am I right now. Can you please check it for me? I am really thankful for all your lessons. I learn a lot from your lessons. Thank you, Sir.

The pie charts compare visitors’ satisfactory rate of customer service in the Parkway Hotel between 2005 and 2010 which was observed using the same questionnaire given to 100 guests.
It is noticeable that there were some improvement in the quality of the Parkway Hotel’s customer service during the time given. As we can see, there was increasing rate of excellent and good impression in the service quality.
In 2005, we can see that only 5% of visitors gave excellent impression of the service quality and by 2010, it had increased to 28%. Another proof of improvement was that 39% of guests gave good impression in 2010, increased from only 14% of visitors gave the same impression in 2005.
Another big difference was shown in the pie charts that proved that the quality of customer service was getting better. In 2005, 45% of guests gave satisfactory impression while in 2010 it decreased to 17%. The same happened to poor and very poor impression, which was 21% and 15% in 2005 and decreased to 12% and 4% respectively.

The given pie charts compare the percentage of visitor's response about the customer services in Parkway Hotel in two separate years (2005 and 2015).


Overall, it can be seen that there was a significant improvement in customer services in 2010 compared to 2005 and the guests had appreciated them in their response.


In 2005, just 5% of the visitors surveyed considered customer services excellent and 14% rated them good. While visitors' response changed dramatically in 2015 where a considerable number of guests(28%) said these services were excellent and 39% found them good. In 2005, 45% of guests were in favour of satisfactory services in the hotel while the figure fell to just 17% in 2015. The positive response showed the improvement in services in 2015.


In 2005, the figures for people who disliked the customer services and labelled them poor and very poor were 21% and 15% respectively. But the figures dropped significantly in 2010 to 12% and 4% respectively.


Outline

Introduction:
paraphrase the question

Overview:
upward trend and downward trend

Detail 1
Decreased figures: satisfactory, poor and very poor

Detail 2
Increased figures: good and excellent

TASK 1
The pie charts compare the results of a survey in 2005 and 2010, in which 100 respondents were asked about their views of the customer service provided by the Parkway Hotel.

Overall, it is clear from the charts that the general customer satisfaction with the hotel’s service increased dramatically over the 5-year period, whereas the proportion of visitors who felt that the customer service was poor and very poor fell significantly.

In 2005, the percentage of people who felt the customer service was satisfactory was (the) highest, at 45%. However, this figure experienced a dramatic decrease over the period, reaching only 17% in 2010. It can also be seen that approximately one third of people questioned in 2005 were not happy with the customer service offered by the hotel, with 21% of them rating it as poor and 15% of them saying it was very poor. By 2010, nevertheless, these figures had declined significantly by 9% and 11% respectively.

By stark contrast, there is a sharp rise in the proportion of respondents who believed the customer service was good and excellent. In 2005, negligible 5% of people surveyed thought the service was excellent, while the figure for good was relatively larger, being 14%. 2010, however, saw a marked increase in these figures, with the figure for excellent rising more than five-fold to 28% and the figure for good rising to 39%.

The two pie charts compare the percentage of satisfactory rate of customer service of the Parkway Hotel by the visiting tourists in the years 2005 and 2010 using the same questionnaire.

It is noticeable that over this time frame there was significant improvement in the quality of the Parkway Hotel’s customer services.

We can see that only 5% of visitor's verdict was excellent about the Parkway Hotel's service quality in 2005, but this percentage had increased to 28% by 2010. Across the same five-year period, as an increasing number of visitor chose to rate the service quality as good and it went from just 14% to 39%, giving an impression of overall improvement.

In 2005, satisfactory impression was given by 45% of hotel guests, while in 2010 it decreased to 17%. The same situation came out to poor and very poor feeling, which was 21% and 15% in 2005 and dropped to 12% and 4% respectively.(156 words)

The pie chart gives information about how visitors of parkway hotel evaluated the hotel performance in two different years specifically 2oo5 and 2010.

It is noticeable that the presented services improved dramatically in the five years period between 2005 and 2010.

For example,In 2005, 5 % of hotel visitors though the hotel performance was excellent, 14% rated it as good and 15% voted for poor. On the contrary, in 2010, the percentage of people who voted for excellent option jumped to 28%, and voting as good increased by 25% while rating as poor decreased to 4%.
in conclusion, the hotel performance showed marked progress between 2005 and 2010

I would be thankful if you reviewed my answer. Thanks in advance

Hi.. This is Duarka
I already took ielts exam last month, but obtained very disappointing score with 6.5 band overall, the most disappointing result was about writing in which i got 5.5. I need to achieve 7.5. So nowadays im specially focusing on writing.
Kindly comment on this essay and rank it according to the band score
I hope , now it wud rank more than any 5.5 band essay.

The given charts represent the customer opinions about a hotel's service, viewed through questionners given to 100 visitants of parkway hotel in two different years- 2005 and 2001.

As an overall, it can be clearly seen that most of the views about hotel service were satisfactory in 2005. However, over the following 5 years, most of the opinions changed to good followed by excellent.

In 2005, 45% of the visitors graded the hotel as satisfactory, compared to less than one fifth of the custormers whose opinions were poor about it's service. These figures had dropped to 17% and 12% respectively by 2010. Similarly 15% of the opinions about very poor service almost quartered in the next five years.

However, only 14 % and 5% of them rated the hotel with good and excellent opinions in 2005. After 5 years, these figures changed to one fifth and more than one fourth of total visitant's opinions.

The pie chart gives information about how visitors of parkway hotel evaluated the performance of customer service in two different years specifically 2oo5 and 2010 using the same questionnaire.

It is noticeable that the presented services improved dramatically in the abovementioned period between 2005 and 2010.

For example,In 2005, 5 % of hotel visitors thought the hotel's customer service was excellent, 14% rated it as good and 15% saw it was of poor quality . On the contrary, in 2010, the percentage of people who voted for excellent option jumped to 28%, and those who saw the service as good increased by 25% while rating as poor decreased to 4%.
in conclusion, the hotel performance showed marked progress between 2005 and 2010

Hello simon
Will it be correct to describe and compare the percentage and fraction of a figure together, or else percentages need to be compared with percentages and fractions with fractions???????

Like what i have described here..

45% of the visitors graded the hotel as satisfactory, compared to less than one fifth of the custormers whose opinions were poor about it's service.

14 % and 5% of them rated the hotel with good and excellent opinions in 2005. After 5 years, these figures changed to one fifth and more than one fourth of total visitant's opinions.

The given pie chart describes the changes in the satisfactions level of the customers of the parkway hotel. This represents the opinion of 100 questionnaires and compares that between 2005 and 2010.
28 out of 100 rated the hotel's services as excellent in 2010 which shows considerable increase when compared to the data of 2005 which was 5% only. Hotel rating is increased to good and above to 67% in 2010 which was only 19% in 2005. This shows a great faith of customers in hotel after a span of 5 years. 17% respondent rated the hotel to satisfactory which was 45% in 2005.
There is slight decrease in the poor and very poor rating as responded by the customers. In the year of 2005, 21% customers rated the hotel poor and 15% rated very poor. As chart describes that the same poor and very poor respondents number decrease to 17% and 12% respectively.

The two pie charts depict the information about the total outcome of surveys conducted for the who came to the Parkway Hotel and these experiments to see how the service was like during the staying time.(in terms of staying).The identical set of questions were given to 100 tourists in the span of 2005 and 2010
Overall,Three assessment classes such as(very poor,satisfactory,poor),declined dramatically,whereas there was also significant increase for the remaining service to be evaluated for the period given.
There was a virtually threefold decrease for the people who did not like the services given to them that accounted for a fall of 4%.The number dropped by 12% for the poor quality rendering.
However,the satisfied individuals of Hotel were higher at about 45% which this figure experienced a sharp drop ,reaching approximately 12%.,throughout the year of 2015s .
The visitors to whom service were good rose from 14%to 30%,between 2005 and 2010.
The service approved excellent increased in an exponential rate from 5% to 20%

Hi Simon

This is the first time to post my answer. I would like to achieve IELTS overall band 6 in this end of the year. I purchased your video lessons. I am very appreciated if you can advise my essay.

The pie charts compare that the result of surveys about customer service satisfaction ,asked 100 visitors in five different categories at Parkway Hotel in 2005 and 2010.

It is noticeable that the Parkway Hotel customer service was significantly improved over the five years and a majority of customers gave a good feedback. While the percentage of poor satisfaction was decreased, but some of the customers were still unhappy about the service.

In 2005 the result of survey shows only 5% of customers indicated in an excellent service at Parkway Hotel. However, 28% of visitors said that they experienced in an excellent service in 2010. Moreover 14% of the visitors answered with a good customer service in 2005 and 39% in 2010.

Therefor the result of customer service satisfaction in category with satisfactory, poor and very poor customer service were decreased greatly. The visitors who answered for satisfactory in 2005 were the most percentage with 45% and the figures decreased to 17% in 2010, and the category with poor service decreased from 21% in 2005 to 12% in 2010. In 2010 less than 5% of visitors said the customer service was very poor.

The pie charts illustrate the results of a survey conducted by the Parkway Hotel about their customers’ feedback on the service in 2005 and 2010. Overall, the majority of participants expressed their satisfaction in both years and there were more good responds after the given period.
As is shown in the chart, there was only a negligible proportion of hotel visitors who were extremely satisfied with the service in 2005 (5%). It experienced a positive significant change, rising five-fold by 2010 (28%). It was also the case of guests who rated good with figures rising from 14% to 39% between 2005 and 2010, surprassing that of people who voted satisfactory.
The situation was reversed in the remaining groups whose figures witnessed a downward pattern after the 5-year period. In particular, the biggest percentage of visitors who expressed their satisfaction accounted for nearly a half of the sample in 2005. Thereafter, it considerably decreased to only 17% and came third in the survey conducted in 2010.There was one third of people who was unhappy with the service, with 21% of them rated poor and 15% responded very poor. After a same period, these figures droped to 12% and 4%, respectively.

These pie charts give information about the level of customer’s satisfaction of customer service in Parkway hotel. The figures were given for 2005 and 2010.
It is noticeable that there are more positive voters than negative voters in both years. Moreover, the number of customers who were happy with the hotel service soared in 5 years.
In 2005, there were only 5% of customers supposing that the service was excellent. The figures for good and satisfactory responses were 14% and 45% respectively. Approximately one third of visitors did not satisfy the customer service and chose poor and very poor answers.
However, the result of the survey was much improved in 2010. Majority of customers were happy with the service. 39% agreed the service was good, 28% voted for excellent and 17% were satisfactory. The number of negative responses dropped to only 16% in total. However, there was a considerable increase in the number of visitors who thought the service is extremely poor, by 11%.

The pie charts compare the survay result of a questionnaries that were been asked to vositors who visited the Parkway Hotel in 2005 and 2010.

It is noticeable that the services that were provided to the visitors was improved in 2010 than in 2005.

Hi Simon,

Would you please help to check my answer please:)
Thank you!

'The pie charts compares different ration of customers' satisfaction degrees over two separate years.

It is noticeable that the amount of customers who rated the Parkway hotel excellent saw a significant increase from 2005 to 2010. By contrast, the proportion of people considering the hotel very poor dropped markedly.

As can be seen from the diagrams, merely 5% of people claimed that the customer service was excellent, in 2005; however, the figure of that grew considerably to just under one third in 2010. In 2005, the percentage of customers who were not satisfied with the service was 36%, but the figure declined to around one half if that in 20110.

The ration of people rating the service was only satisfactory was nearly one half in 2005; however, it decreased by 28% to only 17% in 2010. On the other hand, the proportion of customers rating the hotel's service as good rose more than double over the period.'

(157 words)

The two pie charts illustrate the feedback of one hundred residents of Parkway hotel regarding it's customer services in 2005 and 2010. It's clear from the two charts that the majority of the raters were at least satisfied with the services provided by the hotel.

In 2005, about 20% of the visitors were pleasant with the hotel services while 45% thought it was satisfactory. On other hand, more than third of visitors were rate the services as poor or even less.

In 2010, numbers have changed significantly comparing to 2005 as the satisfaction rate became higher. Nearly 28% give the rate of excellent where it was merely 5% in 2005. Followed by 40% as good services. However, only 12% of the raters claimed the service was poor and 5% as a very poor.

To sum up, the general attitude of services provided were satisfactory or better.

Hi, firstly when I see the pie charts and requirement from the lesson you gave, I think my writing is divided into 4 passage below:
• Introduction: paraphrase the requirement sentence.
• Overview: write about the considerable change.
• Body paragraph 1: analyses the change in satisfactory (28%), good (25%) and excellent (23%) and compares the figure in 2 pie charts.
• Body pargraph 2: give the number the slight change in very good and poor result and compares the figure.
- Secondly, the detail writing below:
The pie charts compare the judgement about the Parkway hotel customer service into 5 feeling categories from 100 visitors were required in 2 different years.
At first glance it’s clear that the result of judement about the hotel customer service was satisfactory, good and excellent changed considerably.
The percentage of visitors thought the hotel customer service quality was satisfactory accounted for 45% in 2005 but this figure noticeably lowered than one fifth in 2010. On the contrary, more people judged that the hotel customer service was good and excellent than that they did in 2005, with 39% and 28% of the number of customers in the survey choosed the hotel customer service was good and excellent, respectively in 2010, compared with estimated of 14% and 5% in 2005.
Less visitors felt the hotel customer service was very good and poor in 2010. Just 4% clients thought that the service was very good in 2010 and this figure was estimated about 15% in 2005. And 12% people decided hotel customer service was poor in 2010, lower than 9% than the 2005 estimated.
(174 words).

The charts above illustrate the feedbacks of the Parkway Hotel from 100 customers in 2005 and 2010.
The vast majority 45% visitors in 2005 held that the hotel service was satisfactory. Besides, there was only 5% customers asserted that the service was excellent, which accounted for the least proportion. In contrast, 21% and 15% visitors felt poor and very poor relatively about the service.
Whereas, such a baneful result could not be seen in 2010. Most customers gave a beneficial judgement on the hotel service, which accounted for 39%for "excellent" and 28% for"good". Moreover, the proportion of guests who felt unsatisfied plunged at only 16%. Exactly, 4% and t12%of them rated the hotel with "very poor"and "poor" relatively.
In conclusion, the perception of satisfied visitors had increased from 64% to 74%. In other words, The service quality improved significantly during those 5 years.

Hello Mr Simon. As we know we can use words instead of numbers like: (26% - roughly one quarter or 32% - nearly a third )

The thing what I'd love to ask is that is it Ok if we describe with more words rather than numbers? and what if we use only words?

Hello, Mr Simon! Thank you for such a great opportunity that we can practice here. I passed my exam in May and got 6.0 for my writing. I want to increase it. So I would be happy if you could tell my mistakes.

These pie charts represent visitor's answers to questionnaire for Parkway Hotel, which asked them how they related to hotel customer service in 2005 and 2010. It can be seen that customer service wasn't good in 2005 and improved in 2010.

A closer look at figures shows that very low number of customers was completely succeed with the service in 2005. Almost half of the customers were satisfactory of the provided service. 15% percentage said it was very poor in 2005.

However, in the year 2010 the quality of service dramatically increased. Almost 28% rated the Parkway Hotel as excellent, almost 1 in every 2 voted for good customer service. But we still can see some negative trends. 1 in 2 of customer thought that service is poor and 4 percent found service very poor.

We could infer from these figures that customer service was better in 2010 than in 2005.

Hi Simon,

Would you please help to check my answer please:)
Thank you!

The 2 pie charts illustrate the percentage of visitors answering the questionnaire that evaluated the customer service of the Parkway Hotel in the years 2005 and 2010 by 100 guests in each year.
Overall, the hotel’s customer service was rated higher in 2010 compared to 2005.
In 2005, most customers evaluated the service was satisfactory, acouting for 45%, but the rate plunged by 28% in 2010. Similarly, the data on poor evaluation which came second in 2005 halved to 12% and that on very poor substaintially reduced from 15% to 4%, making up the smallest part in 2010.
An opposite trend was shown in the good and excellent assessment. The proportion of clients said that the customer sevice was good nearly trebled to 39%, occupying the largest part in 2010. Similarly, that of excellent increased by approximately 6 times to 28% compared to 2005, becoming the second position in 2010.

Outline

Introduction: paraphrase the question

Overview: satisfaction increased

Body Paragraph 1
figures of positive evaluation: satisfactory,good and excellent

Body Paragraph 2
Figures of negative evaluation: poor and very poor

I do not group the data according to upward/downward trend because I think it makes more sense if figures of positive evaluation are put together.

Below is my answer:

The charts give information about how satisfied visitors were about the Parkway Hotel in two separate years (2005 and 2010.)

Overall, it is clear that satisfaction of guests increased dramatically in 2010.

To be specific, the proportion of visitors who positively rated service of the hotel increased. In 2005 only 5% of guests felt very excellent about the hotel, but the figure rose more than five-fold to 28% five years later. Similarly, guests who felt good about the service accounted for more than a third of total number in 2010, compared with merely 14% in 2005, although there was a sharp fall of the figure for satisfied guests, which declined from almost half to 17%.

By contrast, the percentages of guests who negatively rated service of the hotel saw corresponding drops. 21% of guests thought that the service was poor and 15% of them rated the service very poor in 2005, five years after which the proportions saw drops of 9% and 11% respectively.

(164 words)

The bar charts indicate the changes in customer service satisfactory survey of the Parkway hotel, in 2005 and 2010, with 100 participants. In general, with a significant 23% rise in the excellent group and a dramatic drop in the very poor category from 15% to 4%, it is obvious that there is a huge improvement of the hotel service.
In 2005, nearly half of the visitors chose satisfactory in terms of the service, proportion of this option has shrinked from 45% to 17% in the recent research. Moreover, 21% people only gave a poor comment on the service level in 2005.
While the 2010 report showed that the most popular choice among customers was good, and the second largest group was excellent, consuming 28% of all. And only 12% of 100 people selected poor, with a 9% decline compared to the former survey.
Overall, from 2005 to 2010, the customer satisfactory rate of the Parkway Hotel has been grately improved from less than 70% to over 80%.

The given pie graphs compare the results of a survey which was obtained by The Parkway Hotel and included perceptions of guests' about qualification of hotel's service in 2005 and in 2010. At a first glance , it can be seen that according to customers' answers image of hotel evolated towards in a positive point from 2005 to 2010.

In 2005 , the percentage of 45 customer found the service quality as decent while that share dimished into the percent of 17 in 2010. Also , the amount of people who marked the company's service quality as perfect had a crucial rise by increase from 5 % to %28 at time of 5 years. In addition to that positive step , firm strecthed its the proportion of in-house guests who marked ''good '' option for services from the figure of 14 % to %39.
Furthermore , management did not only gain in fields of happy customers and also achieved a success by lowering not satisfied consumers such as showed a decrease in the proportion of visitors who reported the hotels' service as ''poor '' and ''very poor'' from % 21 to %12 and from %15 to %4 respectively.

hi guys can you tell me how i'll be able to subscribe with this page thanks.

The pie charts gives information about the Parkway Hotel's satisfactory rate between 2005 and 2010, in which 100 guests were asked for the survey for each given year.

Overall, it is clear that the hotel's costumer service between the two year periods given has improved. In 2010, It relatively shows that the costumers are more satisfied with the services provided for them, compared to what the hotel's visitors have experienced in 2005.

In 2005, almost half of the visitors asked rated the hotel's services as satisfactory, while 21% answered that it is of poor quality. A significant minority has given the hotel a good and very poor rating, whereas only 5% of the guests said that the hotel excellently serves them.

An improvement has made in 2010, to which 39% of the hotel's costumers rated them as of good quality and 28% answered that the services are excellent. Although the percentage of those who commented a satisfactory rating drops to 17% for this year, compared to the 45% rating five years ago, it is not that much of a problem because only a minority of the guests said that they are not satisfied with the hotel's services.

Hi, Simon! I really appreciate you providing so many information about IELTS. If you have free time, please help me check my writing. Thank you!

A glance at the two pie charts provided reveals the customer service satisfactions to the Parkway Hotel. The 100 customers were given the same questionnaire both in 2005 and 2010.
It is apparent from the information supplied that almost half of guests felt 'Satisfactory' in 2005, rating 45%. However, there are only 5% customers felt 'Excellent' in the same year.Yet, by far the most significant change to take place during the period was the answer of 'Good', climbing from only 14% in 2005 to 39% in 2010.
In stark contrast, however, all other answers increased. Very poor-which was the third most widely answer in 2005, accounting for 15% of respondents-slipped to a mere 4% in 2010. In general, the customer service satisfaction has got better from 2005 to 2010.

could you give me the band i get in this task? thank you.
The pie charts compare the visitors’ satisfaction rate to customer service at the Pathway hotel in a survey in 2005 and in 2010.
It is clear that customer satisfaction to this service increased considerably from 2005 to 2010. While the majority of surveyed visitors rated customer service as satisfactory or poor in 2005, more than half of those voted this service as excellent or good in 2010.
Looking at the pie charts in detail, while “satisfactory” accounted for nearly a half of the visitors’ vote to the hotel’s service, at 45% in 2005, this criterion decreased significantly to just 17% in 2010. By contrast, while a mere 5% of guests described the service as excellent in 2005, the figure for 2010 met a five-fold increase by 23%.
Furthermore, other big differences can be seen in two other criteria, namely good and poor with two opposite trends. In 2005, the rate as good stood at just 14% of visitors, the figure for this increased to 39%, a rise of 25% during five years. While more than one-fifth of visitors labelled the service as poor, only 9% of them voted for this point in 2010. The same trend can be seen in “very poor” with a decrease of 9%, from 15% to 4% over the period.

Could you show me what mistakes i have made in this essay?
The given pie charts compare customers' comments on the Park Way hotel's customer service in 2005 and 2010.
At first glance, it is conspicuous both charts that guests' impression on the sẻvice of this hotel remarkably improved over the 5 year period. Whilst most hotel guests rated customer service as poor or satisfactory in 2005, a great majority of them chose "good" or "excellent" in 2010.
To be precise, the largest proportion of votes in the first year went into "satisfactory", accounting almost one half of all customers who were involved in the survey, but this figure had dropped to only 17% by 2010. In contrast, the hotel experienced a dramatic upsurge in the percentage of hotel guests who considered customer service as "good" or "excellent", rising from 14% to just under 40% for "good" votes and from 5% to 28%" for "excellent" votes.
As for negative responses, in 2005, 15% of subjects complained that customer service was "very poor". This figure, however, had dropped to 11% by 2010. In the same vein, the proportion of people who described their experiences as poor almost halved from one-fifth to 11% over this period.

Hi, Simon! It is the first time to post a comment on the website because I was not able to get over band 6.5 in writing. Would you please help me out? Here is my answer for the question.

The pie charts compare the rate of customer service based on the questionnaire that asked 100 visitors to the Parkway Hotel in 2005 and 2010.

It is noticeable that there was a drastic increase of the customer service rate because more than half of visitors answered excellent or good for the service that they got. By contrast, those who answered satisfactory, poor and very poor remarkably declined.

With regard to the favorable response for the hotel service, 5 % of the customers answered excellent and 14% of customers felt good in 2005. We can observe a substantial improvement in these categories in 2010, 28% accounted for ‘excellent’ and 39% did for good, respectively.

Accordingly, the percentage of unfavorable response decreased from 2005 to 2010. The visitors who answering satisfactory, poor and very poor occupied 45%, 21% and 15% in 2005, however, they did 17%, 12% and 4% in 2010, respectively.(150 Words)

My answer is usually too short, I don't know how to expend it. Anyone helps me?
Ps:i am not certain about these words in CAPITAL, there may be mistakes there.


The two provided pie charts compare the results of a survey about Parkway Hotel's customer service conducted in 2005 and 2010.

It is noticeable that the guests' impression towards hotel's customer service had improved a lot after 5-year period. The positive feedbacks increased whereas the negative feedbacks dropped dramatically.
According to the figure, the proportion of favorable answers dominated the pie chart of 2010, with 28% for category"excellent" and 39% for "GOOD", increasing by 23% and 25% respectively compared to THE 5 year before.
By contrast, after 5 years from 2005, the percentage of visitors rating"very poor" decreased to a mere 4%, 12% of the answers was accounted by the rate"poor", and the rate"satisfactory" contributed 17% of the pie chart. Therefore, the total figure of not happy experiences decreased significantly by 53%.

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